Terms of Service

Last updated: July 9, 2026

These Terms of Service govern your access to and use of the Ziranquan website, products, checkout, account features, and customer services. By using this website or placing an order, you agree to these terms.

Online store terms

You must provide accurate account, billing, shipping, and contact information. You are responsible for keeping your account credentials confidential and for activity under your account.

Products and product information

We try to display product information, pricing, images, availability, and descriptions accurately. Minor differences in packaging, color, or appearance may occur. Product information is for general consumer use and is not medical advice.

Orders and payment

Orders are offers to purchase products. We may accept, decline, cancel, or limit orders when necessary, including for suspected fraud, stock issues, pricing errors, payment problems, or shipping restrictions. Payment options are shown during checkout.

Shipping and delivery

Shipping estimates are not guaranteed delivery dates. Tracking information may take time to update after pickup. Customers are responsible for providing complete and accurate delivery details.

Returns, refunds, and order issues

If your order has an issue, contact customer support with your order number and the email used at checkout. Return and refund eligibility may depend on product condition, order status, delivery status, and applicable law.

Customer reviews and uploads

When you submit reviews, questions, photos, or other content, you grant us permission to display and use that content in connection with the store. We may moderate or remove content that is inaccurate, offensive, unlawful, promotional, or unrelated to the product.

Website use

You may not misuse the website, interfere with checkout, attempt unauthorized access, scrape data at scale, upload harmful code, or use the store for unlawful activity.

Limitation of liability

To the fullest extent permitted by law, Ziranquan is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, products, shipping services, or third-party services.

Changes to these terms

We may update these terms from time to time. The version posted on this page applies when you use the website or place an order.

Contact

For questions about these terms, contact us through the customer support channel listed on this website.